State Farm® Insurance Agent Tim McKenzie
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Newell
April 10, 2026
"Excellent customer service. They helped me find the right coverage without any pressure."
"Thank you, Jennifer! We’re glad you had a great experience and found the right coverage with no pressure. We truly appreciate your support!"
Dustin Cherry
March 30, 2026
"payton was real easy to talk to and got everything set up within 20 minutes, very good service."
"Glad Payton made it look easy—20 minutes? That’s faster than my coffee brews in the morning! We’ll let Payton know they’re officially a speed legend. Thanks for the great review!"
Linda Leedy
March 17, 2026
"Absolutely AMAZING service from Julie! She was thorough, knowledgeable and provided answers to every question we asked with a s sense of caring! We have never received this level of service from other agencies and would recommend this agency highly! A+ rating!"
"Thank you so much for the glowing review! Julie is blushing over here 😊 We're thrilled she could bring the A+ service and care you deserve—she’s basically our superhero in disguise! Your recommendation means the world to us, and we can’t wait to wow you again next time. Thanks for making our day AMAZING! 🚀✨"
Jessica Moore
March 6, 2026
"Payton took the time to explain every benefit and answer all of my questions. Very happy with my interaction, service, and new insurance policy!"
"Thanks so much for the awesome review! Payton’s definitely got the magic touch when it comes to turning insurance talk into a fun (and clear) conversation. We’re thrilled you’re happy with your new policy and our service—here’s to worry-free coverage and plenty of peace of mind! 🎉😊"
Robert Mays
February 27, 2026
"Payton was awesome. He answered all my questions and was very personable."
"Wow, thank you for the amazing feedback! It was an absolute pleasure working with you. We always want to make reaching our staff and getting a quote as easy and fast as possible, so we're really glad Payton hit the mark for you. So great working with you, and please reach out whenever you need us again!"
W V
February 26, 2026
"Great Service from Payton and Tim Highly Recommended"
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Payton and Tim provided you with great service. We truly appreciate your support!"
Joshua Hail
February 9, 2026
"Julie was so helpful and saved us a ton of money compared to our previous policies with AMFAM."
"That’s fantastic to hear! We love knowing Julie could help you find better coverage while keeping more money in your pocket. Saving compared to your old policy is always a win. Thanks for the trust and for being part of the State Farm family!"
Jayceon Harris
February 6, 2026
"Explained my coverages very well. Gave me a great understanding of what level of coverage I should look for. Did not feel pressured to purchase highest level of coverage for my situation. Would recommend. Thank you!"
"Thank you so much for the awesome review! We're thrilled to hear we could break down the coverage in a way that made sense without the pressure. Helping you find the perfect fit is what we’re all about! If you ever have more questions or just want to chat insurance, we’re here. Thanks again for the recommendation – you rock! 🚀😊"
Darien Williams
February 5, 2026
"Tim is very helpful and very friendly. He truly cares about you as a person and will do all he can to ensure that you and your family is well taken care of!"
"Thank you so much for the kind words! At Tim McKenzie - State Farm, we truly believe that insurance is about more than just policies—it’s about protecting the people behind them. Tim was so touched by your review; he truly views his clients as neighbors and friends. We are honored to look after you and your family, and we’ll be sure to share your feedback with the whole team here in the office!"
Jacqueline Alvarez
February 4, 2026
"We recently moved to Centerville and needed to switch our homeowners and auto insurance. Tim McKenzie’s office made the transition seamless. They actually took the time to walk us through the different coverage options rather than just giving us a quote and hanging up. Truly the best State Farm Insurance Agent in Centerville, OH."
"Thank you so much for the awesome review! We're thrilled to hear Tim and the team made your move to Centerville a little smoother (and less stressful). Walking you through the coverage options is our secret sauce—because insurance should feel like a friendly chat, not a confusing quiz show. Welcome to the neighborhood, and remember, when it comes to State Farm in Centerville, Tim’s got your back! 🚗🏡🎉"
Ben Mang
January 31, 2026
"Tim and his professional team has been my families agent for several years. The team at this state farm are always ready to help with any policy changes or questions. They are very helpful to find what policy will work best for you. Claims are a effortlessly process with the incredible knowledge this office provides. Highly recommend."
"Thank you for the wonderful review! We’re grateful for your family’s trust and glad Tim and the team continue to provide knowledgeable, effortless support for all your insurance needs."
lina s
January 30, 2026
"Polite and professional!"
"Thank you for your kind feedback! We’re glad to hear you found our service polite and professional. We appreciate your support and look forward to assisting you again."
Emily
January 23, 2026
"I have never had a bad experience with anyone in the office! Payton is willing to help and answer all my questions! Great office with great people!"
"Thank you for the great review! We’re glad Payton and the team provided helpful, friendly service and great value for your insurance needs."
Bethany Mullins
January 23, 2026
"Not sure who Tim is, but worked with Payton. He was very knowledgeable and helped me understand terms I was unfamiliar with. He got me setup with home owners and auto insurance quickly and efficiently. The online quote was not what Payton was able to get me, he got me a much better rate than online. I dropped All State to switch to State Farm. No regrets :)"
"We really appreciate you taking the time to share your experience! We're thrilled to hear that Payton was able to guide you through the process and find you a better rate than the online quote. It means a lot that you chose to switch to State Farm, and we're here to help with anything you need in the future. Welcome to the State Farm family! 😊"
Salem Alali
January 21, 2026
"Payton was great and really helpful. The process was quick and easy."
"Thanks for the great review! Payton’s mission is to make things quick, easy, and helpful — sounds like a win! We’re glad it all went smoothly for you! 😊✨"
brooke maldonado
January 18, 2026
"Exceptional customer service. Tim was knowledgeable and helpful in answering my questions. He was timely and efficient. I greatly appreciate the excellent customer service and support with setting up my life insurance policy."
"Thank you for the great review! We’re glad Tim provided knowledgeable, efficient support with setting up your life insurance."
Randi Stewart
January 12, 2026
"Very patient. Answered all questions no matter how simple."
"Thank you so much for your kind words! We're thrilled to hear you felt comfortable asking any questions—no question is too simple in our book. We're always here to help! 😊"
carole rice
January 8, 2026
"It’s 2026 and I just had my annual review with SF rep Julie, at the Tim McKenzie agency. As usual Julie was very professional. She did a thorough review of my policies and insurance needs. She took the time to listen to my concerns and made sure I had everything I needed. This is the best insurance agency I have ever had. I definitely recommend them. Update: I recently contacted Julie to make some changes. As usual, she was very helpful, and very efficient. I had been looking for new auto insurance for months. I had a wonderful experience with this office/team. They were very professional on the phone, both Julie and Annette. I highly recommend this team. The representative at Amica was rude and could sure use a lesson in phone etiquette from these ladies."
"Carole, thank you for this kind review! I am so glad to hear of your wonderful experience with Julie and Annette. They are both super awesome ladies! We appreciate your business! Happy New Year! "
Chris Walker
December 23, 2025
"Great service! Julie is the best!"
"Thank you for the great review! We’re glad Julie provided such excellent service."
Alyssa Zupancic
December 16, 2025
"Awesome experience! Everyone we work with is great. And Tim is a great guy!"
"We’re so happy to hear about your awesome experience! It means a lot to us that Tim and the entire team made such a great impression. Thank you for your kind words and support—we look forward to working with you again!"
Danyel Vance
December 11, 2025
"Great experience. I was thinking it would be days trying to find a new insurance company. It ended up taking less than 1 hour. I would highly recommend this office."
"Thank you for the great review! We’re glad our team made switching insurance quick and easy at Tim McKenzie State Farm."
J. Seagraves
December 11, 2025
"Wonderful and experienced customer service. Julie, was an absolutely amazing representative who i felt really cared"
"Thank you so much for your kind words! Julie will be thrilled to hear she made you feel truly cared for—she’s basically our customer service superhero! We’re so glad you had a wonderful experience and can’t wait to assist you again soon! 🌟😊"
Judy Arnett
December 4, 2025
"Julie at Tim McKenzie State Farm was very Pleasant and explained everything I needed to know. Very easy to deal with. And got my car insurance at a very good price."
"Thank you for the great review! We’re thrilled Julie made everything easy to understand and helped you find a fantastic price on your car insurance. If you ever need anything else, we’re just a call away—happy driving! 🚗👍"
Bob Lillie
December 4, 2025
"The review of our policies was very detailed and accomplished in a very professional manner and sucontly. It was a good review of all of our coverage."
"We truly appreciate your thoughtful feedback! We're glad to hear that the review of your policies was clear, professional, and thorough. It's important to us that you feel confident and well-informed about your coverage. Please don't hesitate to reach out if you have any questions or need further assistance!"
Rachel G
December 2, 2025
"Very polite and prompt! Payton was very thorough, knowledgeable and kind. He took the initiative to reach out to me and see if I was interested in State Farm after I was window shopping for a new car insurance policy; without coming across as pushy. He worked with my schedule to meet with me and made sure to explain things in greater detail to me than the website did so I knew what I was adding/removing and what features to prioritize. His recommendations on my policy were things that would help me while staying within my budget, not just trying to upsell me to the most expensive package. The policy I ended up settling on had more coverage and was vastly cheaper than the other insurance companies I looked at. I just signed up with them, so only time will tell of course, but based off of my first interaction, they're very wonderful here and care very much about their customers and working with you."
"We appreciate your detailed feedback! 🌟 It sounds like Payton provided the helpful, non-pushy service we strive for. We're thrilled we could offer you better coverage at a great price! Welcome to the family! 👋"