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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George tubbs Tubbs

September 17, 2025

5  out of  5
rating by George tubbs Tubbs
"The agent was very helpful and professional"
We responded:
"Thank you for your kind words! We're glad to hear that our agent was helpful and professional. Providing excellent service is our top priority, and we appreciate you taking the time to share your experience. If you ever need assistance in the future, please don’t hesitate to reach out!"
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Cheyenne Cook

September 11, 2025

5  out of  5
rating by Cheyenne Cook
"I’d give 10 stars if possible. Payton was extremely informative, patient and very kind. He made the whole process of enrolling, a major breeze. He was exceptional. I love State Farm😁."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Payton provided you with such exceptional service and made your enrollment process smooth and easy. Your kind words truly mean a lot to us. We're proud to have Payton on our team and to have you as a valued member of the State Farm family! If you ever need anything, we're always here to help."
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Sarah Kiser

September 10, 2025

5  out of  5
rating by Sarah Kiser
"Tim M is very kind, knows his stuff, and helpful! Most definitely recommend."
We responded:
"Thank you so much for the awesome review! Tim’s kindness and expertise are truly next-level—he might just have a PhD in helpfulness! We’re thrilled you had a great experience and really appreciate your recommendation. We’ll be sure to let Tim know he’s officially a legend! 😊👏"
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Nick Hawkins

September 5, 2025

5  out of  5
rating by Nick Hawkins
"Worked with Julie at the centerville branch to set up a new auto policy, I’ve never had a better experience. She was extremely personable and explained everything in great detail would highly recommend them."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Julie provided such personable and detailed service while setting up your new auto policy. Your recommendation means a lot to us!"
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Maria Robinson

September 4, 2025

5  out of  5
rating by Maria Robinson
"Julie was such a great help to me and very friendly."
We responded:
"Thank you for your wonderful review! We're so happy to hear that Julie was friendly and helpful. We truly appreciate your support!"
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Seth Wolcott

September 4, 2025

5  out of  5
rating by Seth Wolcott
"Excellent team! I am impressed at how friendly and helpful Julie was as it is my first time purchasing insurance. Thanks Julie!"
We responded:
"Thank you for your wonderful feedback! We're so glad Julie and the team could make your first insurance purchase a positive and helpful experience. We'll be sure to share your thanks with Julie. If you have any questions or need assistance in the future, don't hesitate to reach out!"
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Hunter Shelton

September 3, 2025

5  out of  5
rating by Hunter Shelton
"Most people dread speaking with insurance agents and going through “the ringer.” for me it was a pleasant, easy phone call, and I have to give props to Payton, the guy who took my call. Super friendly, helpful, and relatable. Truly holds up the example that Statefarm likes to set! 10/10 experience and statefarm member."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Payton made your call pleasant and easy—he truly is a great example of the service we strive to provide. We're grateful to have you as a State Farm member and look forward to continuing to support you. If you ever need anything, don’t hesitate to reach out!"
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Jim Harrison

August 29, 2025

5  out of  5
rating by Jim Harrison
"Have been with State Farm 50+ years. We were most recently with an agent locally who preferred to delegate return calls to his staff. I’m fine with that for the most part, but when the staff neglects to return calls and follow up on requests, I want to discuss those issues with the agent and that seemed to be an issue. So, I changed agents to stay with SF. Tim has been easy to contact and easy to talk with about policy issues. He is more hands on and that appeals to me."
We responded:
"Thank you so much for your loyalty to State Farm over the past 50+ years! We're glad to hear that Tim has been attentive and easy to work with, providing the hands-on service you deserve. Your satisfaction is very important to us, and we appreciate you trusting us to continue protecting what matters most to you. If you ever need anything, Tim and the team are always here to help!"
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Tim Bostelman

August 29, 2025

5  out of  5
rating by Tim Bostelman
"Easy process and great deal on insurance. Couldn't be happier with the experience."
We responded:
"Thank you for sharing your positive experience! We're delighted to hear the process was easy and you found a great deal on your insurance. Your happiness means a lot to us—please feel free to reach out anytime you need assistance!"
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Charles Murray

August 27, 2025

5  out of  5
rating by Charles Murray
"Peyton was my agent, and he did a terrific job taking care of me, He was friendly, courteous and very professional."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Peyton provided you with friendly, courteous, and professional service. We'll be sure to pass along your compliments to him. If you ever need anything else, we're here to help!"
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Ron Farhad

August 21, 2025

5  out of  5
rating by Ron Farhad
"Payton is great! Prompt service and clear communication. Can’t ask for much more."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Payton provided prompt service and clear communication. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Charlie Pinnick

August 20, 2025

5  out of  5
rating by Charlie Pinnick
"Peyton was very helpful with getting my quote and talking me through how everything works and worked out a price that worked!"
We responded:
"Thank you for your fantastic review! We’re so glad Payton could help guide you through the process and find a price that fits your needs. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We’re here for you! 😊🚗"
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Kya

August 19, 2025

5  out of  5
rating by Kya
"They are very caring in the services they offer people with reasonable prices!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear you appreciate our caring service and reasonable prices. It’s our goal to provide the best for our customers, and your kind words mean a lot to us! If you ever need anything else, we’re here to help. 😊👍"
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Donald Allen

August 19, 2025

5  out of  5
rating by Donald Allen
"Yeah, I called to get a quote for my two Jeeps, and I got to talk to Julie. She hooked me up with great coverage at a good price."
We responded:
"Hi there! Thanks so much for your kind words! We're thrilled Julie could help you find great coverage for your two Jeeps at a price you love. If you ever need anything else, we're just a call away. Drive safe and enjoy the rides! 🚗😊"
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Trevor

August 18, 2025

5  out of  5
rating by Trevor
"Tim and Payton always help me in getting my insurance needs met. Super nice and helpful staff. They always give the best rates. 10/10!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tim and Payton consistently provide you with excellent service and great rates. Your satisfaction means a lot to us, and we’re always here to help with your insurance needs. We truly appreciate your 10/10 rating!"
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Olivia M

August 18, 2025

5  out of  5
rating by Olivia M
"Great service! Always answers all my questions and helps me out with anything I need."
We responded:
"Thank you, Olivia, for leaving us this review. Such nice words and they mean a lot to our team! "
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nick burns

August 14, 2025

5  out of  5
rating by nick burns
"Payton took total care of me, very professional and knew what he was talking about. Glad that I can do business with an actual person and not something automated. Would recommend doing business here."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Payton provided you with professional and personalized service. It's our goal to make every customer feel valued and supported by a real person who understands their needs. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Francis Banda

August 14, 2025

5  out of  5
rating by Francis Banda
"Tim McKenzie's State Farm Insurance is probably the best around. They went a long way to explain things out to me in a manner where I was able to thoroughly understand as a layman. The insurance premium was very affordable for me, compared to other insurance firms. I would recommend Tim MaKenzie's State Farm Insurance 100% of the time. I only left because I moved to a state where they don't provide insurance coverage."
We responded:
"Thank you so much for your kind words and recommendation! We’re glad Tim and the team could make everything clear and affordable for you. We’ll miss having you with us but completely understand your move. If you’re ever back in the area, we’d love to help you again! Wishing you all the best in your new home."
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Austin Kruty

August 14, 2025

5  out of  5
rating by Austin Kruty
"I worked with Payton He is awesome after calling seven or eight different companies. State Farm and payton has gave me the best rate would recommend To anybody looking for homeowners insurance"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Payton was able to find you the best rate after all your calls. We really appreciate your recommendation and are always here to help with your homeowners insurance needs!"
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April Arena

August 10, 2025

5  out of  5
rating by April Arena
"Peyton and the staff are very convenient and easy to work with! Great and affordable rates I highly recommend 👍"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Payton and our team were convenient and easy to work with. Providing great service at affordable rates is our top priority, and your feedback means a lot to us. If you ever need anything else with your vehicle or mortgage insurance, don’t hesitate to reach out! 👍"
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Kaylah Cunningham

August 8, 2025

5  out of  5
rating by Kaylah Cunningham
"Tim gave exceptional customer service. Great smile and great experience. He answered all my questions with no hesitation he really knows his stuff! Very professional"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tim provided you with exceptional service and made your experience a positive one. We'll be sure to pass along your compliments to him. We appreciate your feedback and look forward to assisting you again in the future!"
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Marie Davies

August 8, 2025

5  out of  5
rating by Marie Davies
"Tim & staff are incredible! I recommend them for all of your insurance needs!!"
We responded:
"Thank you for your wonderful recommendation! We're delighted to hear that Tim and our team provided you with excellent service. We truly appreciate your support and look forward to helping you with all your insurance needs in the future!"
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Dylan Reeves

August 4, 2025

5  out of  5
rating by Dylan Reeves
"Julie was great. She helped me out tremendously. She helped me save money and get started. Definitely recommend!"
We responded:
"Thank you so much, Dylan! We’re glad Julie could help you save money and get everything started smoothly. We really appreciate your recommendation and look forward to serving all of your insurance needs for many years to come!"
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Pamela Ferrell

July 31, 2025

5  out of  5
rating by Pamela Ferrell
"Julie was super nice and made getting home owners insurance super easy! She was so helpful and explained everything so I understood it all. Thank you so much!"
We responded:
"Thank you so much, Pamela! We’re thrilled to hear that Julie made the insurance process easy and clear for you. We appreciate your kind words and look forward to continuing to assist you!"
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Cayla Hulsey

July 30, 2025

5  out of  5
rating by Cayla Hulsey
"20 stars if I could!! I had such a peaceful and easy experience, Payton seriously deserves a shoutout. I was paying way too much with another insurance company for the bare minimum coverage, and somehow Payton cut my car insurance in half while increasing my coverage, adding life and renters insurance, and boosting all my deductibles by hundreds of thousands. I even got my mom to switch over to State Farm with Payton! I will continue bragging on them I appreciate all of their help."
We responded:
"Wow, thank you so much, Cayla! We’re thrilled Payton could help you save money while improving your insurance coverage—and that your mom made the switch too! We truly appreciate your trust and kind words. Payton and the whole team are lucky to have clients like you!"